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Updated: April 1, 2009

VtexCity is committed to protecting your privacy. This privacy statement explains data collection and use practices of the VtexCity.com site (the “Site”); it does not apply to other online or offline VtexCity sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

Collection and Use of your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, VtexCity may use personal information to provide you with more effective customer service, to improve the Site and any related VtexCity products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.

In order to offer you a more consistent experience in your interactions with VtexCity, we will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about VtexCity products and services, entering a contest, ordering e-mail newsletters, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering VtexCity products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information. information collected by VtexCity.com may be combined with information collected by other VtexCity services.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Some of our sites collect information about your hardware and software in order to provide a requested service.

VtexCity technical communities provide opportunities to interact with VtexCity employees, experts, and your peers in order to share knowledge and news about VtexCity products and related technologies. In order to avoid your e-mail address or other personal information from being gathered and used by others for inappropriate or harmful purposes, VtexCity advises that you should be cautious about posting a real e-mail address or other personal information to newsgroups, chats, or other public forums.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other VtexCity products and services, and/or share information with VtexCity partners so they may send you information about their products and services.

We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of VtexCity.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.

When you sign up for a newsletter or agree to receive promotional e-mail, VtexCity.com may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.

Some services on VtexCity.com offer individuals the ability to publicly display certain personal information, such as for a VtexCity partner who wishes to publish contact information as part of offering a business service. Participation in such services is always optional.

VtexCity occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

VtexCity may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on VtexCity or the Site; (b) protect and defend the rights or property of VtexCity and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of VtexCity employees or agents, users of VtexCity products or services, or members of the public.

Personal information collected on the Site may be stored and processed in the United States or any other country in which VtexCity or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country. VtexCity abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Protection of Children's Personal Information
VtexCity.com is a general audience site and does not knowingly collect any personal information from children.

Control of your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of VtexCity and its controlled subsidiaries and affiliates without your permission. As described below in the next section, you can access your personal information and make choices about how you wish to be contacted.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to VtexCity in the context of other, separately operated, VtexCity products or services.

VtexCity.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by VtexCity.com, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

Access to your Personal Information
You can review and edit the personal information and contact preferences you provided at this Site by visiting the VtexCity.com Profile. You will be asked to enter your email id and password before viewing your personal information. At the Profile Center you can:

  • View and edit personal information you have already given us at VtexCity.com
  • May tell us whether you want VtexCity.com to send you marketing information.
  • Choose whether you want third parties to contact you.
  • Subscribe, or cancel subscriptions, to newsletters about our services and products.
Some services offered on VtexCity.com may collect information that is not accessible via the Profile Center. However, in such cases, you can access your personal information by contacting VtexCity.com as described at the bottom of this statement or edit your personal information by contacting one of our Customer Service representatives Monday through Friday, between the hours of 9 a.m. and 5 p.m. PST at (916)449-9546

Security of your Personal Information
VtexCity is committed to protecting the security of your personal information; honor your choice for its intended use; and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We have put in place appropriate physical, electronic and managerial procedures to safeguard and secure information we collect online, including the use of encryption when collecting or transferring sensitive data such as credit card information.

Data Quality and Access
VtexCity strives to keep your information and data accurate, complete and current. We will promptly take steps to correct any inaccuracies in your personally identifiable information which we are made aware of.

Business Relationships
This website contains links to other websites. VtexCity is not responsible for the privacy practices or the content of such websites.

VtexCity uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partners. These files enable VtexCity to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with VtexCity. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

Portions of this website use cookies to keep track of your visit, or to deliver content specific to your interests. A "Cookie" is a small amount of data transferred to your browser and read by the Web server that placed it there. It works as a sort of identification card, recording your preferences and previously entered information. You can set your browser to notify you when you receive a cookie, giving you the chance to accept or reject it.

Public Forums
Portions of this website make chat rooms, forums, message boards, and/or news groups available to visitors. Please remember that any information that is disclosed in these areas becomes public information and exercise caution when deciding to disclose any personal information.

Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact VtexCity.com. If you do not receive acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Dispute Resolution Process at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison with this Web site to resolve your concerns.

Notice and Disclosure
In general, you may visit this website without identifying yourself or revealing any personal information. VtexCity collects domain information from your visit to customize and improve your experience on our website.

Some portions of this website may require you to give us personally identifiable information, which is information that enables us to identify you, such as your name, email or other address. If you opt to provide us that sort of information, we also may use it for purposes such as verifying your identity, sending you information or contacting you. For certain programs, we may make your information available to our business partners, for marketing and other purposes which we believe may be beneficial to you.

Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contact Information
VtexCity welcomes your comments regarding this privacy statement. If you believe that VtexCity has not adhered to this privacy statement, please contact us electronically www.VtexCity.com/privacy or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

VtexCity.com
980 - 9th Street, 16th Floor,
Sacramento, CA 95814
Ph: (916)449-9546
Fax: (916)446-7104

VtexCity reserves the right to modify or update this privacy statement at any time without prior notice.